Type: Driver
File Name:
File Size: 13.1 MB
11 (3.66)
Downloads: 10
Supported systems: Windows XP, Windows Vista, Windows 7, Windows 7 64 bit, Windows 8, Windows 8 64 bit, Windows 10, Windows 10 64 bit
Price: Free* (*Free Registration Required)

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Please know I researched this product and read ARRIS TM602 of the reviews. Most praised the product but also told horror stories about working with Comcast.


The ones who were successful, ended up using Comcast's online support and I eventually did as well I contacted Comcast over the phone several times to install my new modem and got no help. Four different telephone support technicians told me I couldn't use the modem I purchased, even though it was the same as the one I rented. They told me I had to buy a Comcast-approved modem at Best-Buy, but after calling my local Best Buy and finding out they do not carry them, I called Comcast back and they confirmed that there were limited stores in Florida that carry the modems. What I have realized to be true is that ARRIS TM602 telephone techs have been trained to tell you any modem that isn't rented won't work with their system and they will not help you.

ARRIS Touchstone Telephony Modem TM Drivers Download - Update ARRIS Software

In my humble opinion this seems like a monopoly to me So after my initial frustration with Comcast, I contacted the seller, reboxed everything and was ready to ship it back. Reason for the return: The seller approved the return, at my expense and also noted that nothing was missing, that what he sent was how Arris packaged the modem. After research, I realized he is not a vendor for Arris and have to wonder where these people buy this equipment Before returning it, I re-read the owners' reviews again and decided to try contacting Comcast's online support because the successful owners stated this was how they were able ARRIS TM602 get the modem activated and working on Comcast https: After nearly 5 hours of working with Comcast's online support, I was successful in having it activated.

If you choose this route, here are the things I learned and may help you before going through the process. You will be disconnected from the Internet many times while they try to activate your modem and you won't have a way to communicate with them. Offer them your cell phone. Copy and paste into a doc, all the transcript notes with the technicians.


This will help when you lose connection with one tech, reconnect with another tech, and you can accurately tell them what previously transpired. The techs don't have access to your previous online chats The first technician you chat with will ask for all the modem's info, like serial numbers and mac addresses. ARRIS TM602 flashing, this indicates that the Digital ARRIS TM602 Terminal is operating in battery power.


Getting to know your Digital Phone Terminal. Hardware Information: Motorola SBV The wizard installs the drivers, then displays a window indicating that the installation is complete. The wizard begins searching for and installing ARRIS TM602 drivers, then displays a window indicating that the installation is complete.

Click the Finish button. Follow these steps to obtain and install the driver.

Technical Details

Show me other options. Select Browse my computer for driver software advanced. ARRIS TM602 40 Browse to the directory that you set up in step 2. Select Next.

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Page 41 USB driver has been successfully installed. Select Close. Page 42 Proceed as if installing drivers on a ARRIS TM602 system. Therefore, proceed as if installing drivers on a new system. The bit version of Vista ARRIS TM602 a special utility. All other versions of Windows use another single utility.

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Page 44 Follow these steps to uninstall the bit USB driver, if necessary. Double click on the Network icon in the Control Panel. You may have to restart your computer in order for your computer to obtain a new IP address from the network. Page 48 Properties. Please recycle or dispose of the battery ARRIS TM602 and in accordance with local ordinances. Page 14 Line up the slots in the battery bay with the guides on the battery and Battery Slot apply even pressure on both ends of the battery.

Page 15 Telephony Modem until the latch snaps back into place. friends on ARRIS TM602 phone, the Touchstone TM Telephony Modem brings it all to you ARRIS, Touchstone, and the ARRIS logo are trademarks or registered.

Arris TM Telephony Modem (Not supported by Comcast). +. Arris ARCT 10/12 Hour Battery For ARRIS Touchstone TG8/TM5/TM6/. Total price: $

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